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“Hi, I’m the Problem”: How You Become a Bottleneck (and How to Step Out of the Way)

  • Writer: Emily Keusch
    Emily Keusch
  • Oct 31
  • 4 min read

This might sound familiar to you: your team is always waiting on you. They’re waiting for the approval, the answer, the next step. You’re working late, answering messages between meetings, and wondering why everything still moves so slowly.


It happens so quietly. It starts as a mechanism to control quality and outcomes. But soon, your helpfulness turns into a holding pattern. Decisions stack up on your desk. Projects stall in your inbox. And even though you’re the hardest-working person in the room, your business can only move as fast as your capacity.


Friend, I’m afraid that you might be the problem. 


But being a bottleneck doesn’t mean you’re a bad leader. More often, it means you care deeply, you’re competent, and you’ve been the person making it work from the very beginning. But the habits that helped you build momentum can eventually hold it back.


It’s important to remind yourself that bottlenecks aren’t permanent. They can be mapped, managed, and removed. And when they are, your business moves faster, your team grows stronger, and you get to breathe again.


At Audrain Advising, we help founders identify where they’re unintentionally slowing things down and install systems that let the business run whether they’re in the room or not. Below, we’ll explore the most common ways bottlenecks form — and how to step out of your own way.


How Bottlenecks Quietly Form


1. Decision-Making Overload

Every choice, big or small, finds its way to you. From “Should we pursue this partnership?” to “Which logo looks better?”, your inbox becomes the choke point. What starts as careful oversight turns into operational gridlock.


2. Firefighting Mode

You’re great in a crisis — so great that you’ve accidentally built a system that depends on your heroics. Whenever something breaks, you jump in to fix it. The problem is, the same fires keep coming back because no one else has learned how to prevent them.


3. The Repetitive Task Trap

You’re still sending invoices, scheduling meetings, and tracking follow-ups because it feels faster to just do it yourself. These tasks are important, but they don’t require you. The cost of “quickly handling it” is that you never get time back for strategic work.


4. Delegation Avoidance

You tell yourself, “It’s easier if I just do it.” Or worse, “No one will do it as well as I can.” But the more you hold onto, the less your team learns — and the more dependent the business becomes on you.


How to Step Out of the Way

Recognizing yourself in these patterns isn’t a failure, it means you’ve outgrown your original systems. And awareness is the first system upgrade.


Decision-Making Overload → Clarify Authority Decide what actually needs your input. Set thresholds or categories for decisions that can be made without you. For instance, empower your team to approve vendor renewals under a set amount or sign off on standard marketing materials. The clearer the rules, the fewer interruptions.


Firefighting Mode → Shift from Fixer to Coach

Next time there’s a problem, resist the urge to solve it on the spot. Ask your team, “What do you think would work?” Guide their process instead of taking it over. It may take longer the first few times, but you’ll be amazed how quickly they start solving without you.


Repetitive Task Trap → Systematize and Delegate Standardize repetitive tasks with clear processes or SOPs, then hand them off. Tools like Scribe or Loom make it easy to capture “how you do it,” and from there, it’s train once, delegate forever. This ensures continuity, cuts down on errors, and frees you to spend time on strategic priorities rather than routine work.


Delegation Avoidance → Redefine “Done Well”

Perfection is often the enemy of progress. Sometimes 80% right and off your plate is better than 100% perfect and waiting for you. Let your team own their outcomes — that’s how they grow, and how you reclaim time to lead.


How to Keep Bottlenecks from Coming Back

Bottlenecks love a vacuum, and when structure disappears or fails to mature, they return. Here’s how to keep them from creeping back in:


  • Document, don’t just describe. If a process only exists in your head, it’s a liability. Write it down.

  • Stop confusing speed with scalability. Doing it yourself is faster once, but training someone else is faster forever.

  • Define roles clearly. If everyone owns it, no one owns it, and it will end up back on your desk.

  • Automate repetitive actions. If you touch the same task every week, it’s time for a tool to handle it. Automation isn’t luxury software; it’s leverage.


Eliminating bottlenecks helps you create a business that does not depend on your constant presence. When you eliminate bottlenecks, you reclaim time and freedom, and create a business that can grow unconstrained as it is not depending on the constant presence of one person to stay running. 


With the right systems, you stop being the roadblock and become the builder. And that’s when growth becomes possible, without sacrificing your time, your team’s momentum, or your sanity. 


At Audrain Advising, we help small business leaders install the operational structure that lets their companies grow beyond their own capacity.  If any of this sounds familiar, it might be time to build systems that give you your time, team, and momentum back.


Operational excellence is about building a business that doesn’t need your heroics to survive. Let us help you get there. Reach out to us at info@audrainadvising.com to find out more about how we can support you!


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